BlameTheITGuy TMIT Support & Web Development
IT SERVICES
Remote diagnosis, recurring support, and carefully governed onsite coordination in Massachusetts and New Hampshire.
Choose the support model
Use remote support for a defined task, a membership for recurring demand, or a confirmed onsite visit when hands-on work is necessary.
From $75
A specific issue, setup task, or guided fix you can handle with a technician online.
From $299/month
A team with recurring remote requests and a need for predictable support capacity.
From $485
Work that requires a visit in a confirmed Massachusetts or New Hampshire coverage area.
One credit is $75 and covers up to 30 minutes of staffed remote labor. Buy 2 for $150, 4 for $300, or 8 for $600; purchased credits expire after 90 days.
Compare credits and memberships →Booking reserves the estimate. Staff verifies supported time after the session; the appointment statement shows credits spent and releases unused reservations. Payment does not promise a specific resolution.
We qualify the need, confirm scope and access, document the next decision, perform the agreed work, and close with a traceable outcome.
Provide an authorized contact, accurate information, lawful licenses, timely access, consolidated review, and approval before material changes.
No. Response targets are human acknowledgment and a next step during staffed hours, not guaranteed resolution times.
No. Hardware, software, hosting, paid assets, subscriptions, travel, and provider fees require separate approval.
Published prices, exact process, supported geography, operating boundaries, and this product’s working qualification flow. Customer claims will not appear without evidence and permission.
Businesses that value clear scope, an authorized contact, supported systems, timely access, and traceable decisions.
Unsafe or unlawful work, credential sharing, undisclosed access, invented guarantees, or work that cannot be responsibly bounded.